About Us
At Every Word Code, we believe that communication is at the heart of every successful connection. As a growing provider of customer service and support solutions, our mission is to deliver precise, reliable, and human-centered communication experiences that enhance customer satisfaction and operational excellence. Our team is passionate about using clarity, empathy, and efficiency to support a wide range of clients across industries. Join us and be a part of a company that values words, people, and progress.
Job Description
We are seeking a Junior Account Representative to support our account management team and contribute to client success. This entry-level position is ideal for someone with strong communication skills, a client-focused mindset, and a desire to grow in the field of account services. You’ll work directly with our senior representatives to ensure timely and effective delivery of client objectives.
Responsibilities
Assist in managing client accounts and maintaining positive relationships
Coordinate internal resources to meet client expectations and deadlines
Monitor and track project progress, ensuring accuracy and timely delivery
Prepare and present reports on account performance and project updates
Participate in client meetings and take clear, actionable notes
Respond to client inquiries with professionalism and attention to detail
Support the team in identifying growth opportunities within existing accounts
Qualifications
Bachelor’s degree in Business, Marketing, Communications, or a related field
0–2 years of experience in account management, sales support, or client services
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Proficiency in Microsoft Office Suite (especially Excel and PowerPoint)
Eagerness to learn and grow in a fast-paced, team-oriented environment
Benefits
Competitive salary based on experience ($49,000 – $60,000/year)
Professional growth opportunities and clear advancement paths
Comprehensive training and mentorship from senior staff
Paid time off and holidays
Health, dental, and vision insurance packages
Collaborative and supportive team culture
Office located in the heart of Birmingham, AL
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