Job Description

Job Title: Site Visit Coordinator

Pay Rate: $23.70/hour

Work Type: Contract | Remote (Houston-based candidates only)

Industry: Healthcare & Public Service (H&PS)

Position Summary:

We are seeking a Business Process Delivery – Data & Document Management Processor to join a dynamic team that supports healthcare providers with Medicaid program compliance. This is a remote, Houston-based role involving daily field travel for in-person provider visits across the Houston area. The ideal candidate will work independently while contributing to a highly collaborative remote team.

Key Responsibilities:

• Manage and service a designated territory in Houston.
• Conduct face-to-face scheduled and unscheduled visits with Medicaid providers to ensure compliance with policies and procedures.
• Travel up to 3 hours each way using a personal, reliable vehicle (mileage reimbursed at $0.70/mile).
• Stay current on Medicaid policies, procedures, and provider support resources.
• Independently track and manage workflow using internal reporting and tracking tools.
• Build and maintain positive relationships with providers, internal teams, and peers.
• Participate in team meetings, training sessions, and collaborative workgroups.
• Promote professional and consistent representation within the provider community.

Required Skills & Qualifications:

• Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
• Familiarity with Adobe Acrobat.
• Strong interpersonal and communication skills.
• Knowledge of Medicaid programs and state policy requirements.
• Self-starter with excellent time management and the ability to manage a travel-based schedule.
• Strong analytical and reporting skills.
• Able to work independently and collaboratively in a remote environment.
• Must possess a valid driver’s license and have access to a dependable vehicle.

Preferred Qualifications:

• Previous experience in provider-facing or healthcare support roles.
• Solid understanding of Texas Medicaid programs and provider requirements.
• Strong organizational and problem-solving skills.
• Experience with travel and expense processing.

Note: This position is remote, but only open to candidates currently residing in the Houston area due to travel requirements.

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