Job Description

Position: Senior Community Manager/ District Manager

Category: Exempt

Supervisor: Vice President 

Hours: Typical range of hours is based on the community needs and may require weekends and after hour emergency services. Workdays may be adjusted based on community needs. Full Time.

Physical   Demands: Light (occasional up to 25 pounds) - Climb stairs, stoop, kneel, crouch, reach, handle, etc.

Drug  Screens: Pre-employment, post injury, reasonable suspicion, and possible random screens.

At New Earth Residential we believe in the power of community. 

It’s a big-job and we are searching for someone amazing to do it! To further our reputation as the premier multifamily real estate firm our Regional Property Managers ensure that all our communities are meticulously run-from the grounds to the finances. Utilize your expertise and skills to continue our mission of great value and exceptional experience for our residents.

Knowledge / Skills / Ability:

• Ability to evaluate and fulfill community common area and amenity needs, attention to detail and dedication to maintain the community
• Ability to independently establish priorities, manages time effectively, and fulfills assigned objectives and projects
• Ability to respond to and resolve unexpected problems and handle priority changes in a fast-moving, fluid environment
• Demonstrated proficiency in Outlook, Excel, Word, and internet
• Strong verbal and written communication skills, strong organization skills, and ability to work well with onsite staff, customers, supervisors, corporate office associates and vendors
• Must be able to effectively communicate, comprehend, speak, and read in English. Bi-lingual candidates are encouraged to apply

General Summary of Associate Responsibility:

• To support and assist all aspects of the community operations, while reporting to and acting under the direction of the Vice President.

Preferred Education and Experience:

• A minimum of four (4) years of experience as an on-site Community Manager or Regional Property Manager/District Manager in multi-family community
• Bachelor degree preferred
• Software experience preferred
• Community budgeting preferred

Supervisory Responsibilities:

• The Regional Manager/District Manager supports the Vice President and supervises/supports all community associates

Regional Manager Responsibilities and Objectives

• Oversees the operations of several properties including resident satisfaction and retention, full resident lifecycle activities (e.g., lease administration, rental collection and delinquency management), property P&L, and property marketing in accordance with company standards.
• Responsible for ensuring a high level of client customer satisfaction.
• Responsible for full associate life cycle including recruiting, mentoring, and performance management.
• Responsible for recruiting and maintaining fully staffed on-site teams. 
• Creates strategic marketing plans to attract and retain residents in conjunction with UVR marketing team.
• Responsible for the properties annual budget, P&L statements, general ledger and creating necessary reports for the property owners and UVR leadership.
• Understands the operations guidelines for each property established within the Property Management Agreement.
• Regularly inspect the property to ensure the highest level of curb appeal, office and maintenance operations, and competitive market positioning.
• Responds to escalated resident complaints and issues and serve as liaison to residents and corporate office regarding the administration of common area maintenance and the enforcement of landlord rules and regulations.
• Oversees site natural disaster and emergency evacuation plans.
• Oversees the management of the property and associate safety records, property loss claims and risk management initiatives.
• Other responsibilities as assigned by management.

Community Inspections and Quality Assurance Review

• Makes regular inspections of apartment community

Financial Performance

• Makes recommendations for scheduled rent increases
• Accounts Payable approval
• Budget preparation
• Increases annual revenue & NOI

New Earth Residential offers a competitive compensation package including monthly and quarterly bonuses, health, vision, dental and life insurance and discounted rent program.

I acknowledge that I can perform the essential functions listed above for the Regional Property Manager position without any accommodations.

Please complete the below link to be considered for the position: 

Welcome aboard! We're thrilled to introduce you to the Urban Village Program, where everyone plays a pivotal role in nurturing vibrant and sustainable communities.

Who are we?  Urban Village is a unique platform that allows the residents to connect, engage, and socialize.

What makes us different?  Residents benefit from our premier social impact program at no additional cost. Residents engage with the program through events and activities, partnerships with meaningful third-party resources, community-based leadership opportunities, and placemaking.

Here's what you'll be up to:

1. Building Community:
   • Work closely with your Program Coordinator to spread the word by distributing and displaying our latest monthly Urban Village Newsletter throughout the community.
   • Engage with residents, fueling excitement about upcoming events and fostering a strong sense of community participation.
2. Enhancing Environments:
   • Champion the use of garden boxes and beehives within your community (if applicable), promoting a greener, more sustainable environment.
   • Roll up your sleeves and join us at our annual Impact Day, where we tackle community enhancement projects together.
3. Channeling Resources:
   • Forge connections with vendors and potential partners, establishing communication channels to support our community's needs.
   • Keep your Program Coordinator in the loop by sharing relevant information and contact details for potential collaborations.
4. Building Leaders:
   • Educate residents about the program and inspire their involvement as resident facilitators, empowering them to take on leadership roles.
   • Guide interested residents through the sign-up process, nurturing the next generation of community leaders.

Your dedication to these responsibilities will be instrumental in driving the success and longevity of The Urban Village Program. Get ready to make a meaningful impact and join us on this exciting journey!  Learn more about our program  here .

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